COMMUNICATION: AUTO CRASH NOTIFICATION
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
3 safety recall campaigns, 1 defect investigation.
Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
Two 2017 MERCEDES BENZ S550Es can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.