COMMUNICATION: AUTO CRASH NOTIFICATION
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
8 safety recall campaigns, 1 defect investigation (1 open), 23 owner complaints filed with NHTSA.
Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Two 2017 MERCEDES BENZ E400s can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.