4 safety recall campaigns, 8 owner complaints filed with NHTSA.
Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Two 2021 MERCEDES BENZ CLA 250s can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.