23V854000
STRUCTURE:BODY:ROOF AND PILLARS
A detached roof panel can become a road hazard, increasing the risk of a crash.
2018 MERCEDES BENZ CLA 250
9 safety recall campaigns, 1 defect investigation (1 open), 53 owner complaints filed with NHTSA.
The record
Recall campaigns9
Park it0stop driving until repaired
Investigations11 open
Owner complaints53
Complaints citing a crash1
Complaints citing a fire2
Complaints are reports from owners of this model year, not findings about any particular vehicle, and a model that sold in large numbers will collect more of them. They are counted here as filed; nothing is inferred from them.
Recall campaigns 6 of 9
22V365000
COMMUNICATION: AUTO CRASH NOTIFICATION
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
21V197000
STRUCTURE:BODY:ROOF AND PILLARS
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
21V072000
COMMUNICATION
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
21V058000
COMMUNICATION: AUTO CRASH NOTIFICATION
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
19V892000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.
What owners report most
- 8ELECTRICAL SYSTEM
- 7UNKNOWN OR OTHER
- 6ENGINE
- 6AIR BAGS
- 5STRUCTURE:BODY
- 2AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
- 2STEERING
- 2POWER TRAIN
This page is about a model, not a car
Two 2018 MERCEDES BENZ CLA 250s can have entirely different histories, and a recall campaign usually covers a build-date window rather than a whole model year — which a VIN does not encode, so only the door-jamb label settles it. Scanning the VIN adds the decode, the crash tests, the fuel economy and the complaints matched to that exact engine, trim and assembly plant.